Support
For bugs, usage questions, purchases, or anything else, please contact us using the form below.
Frequently Asked Questions
Does it change my original photos?
No. Ichikeshi creates a copy of your photo and removes location and other metadata from the copy. Your original photo stays as it is.
Do Live Photos still move?
Yes. Live Photos are processed with their motion and sound kept intact.
Photos with the date removed appear in a different place in Photos
Without the capture date, Photos places the copy on the day it was saved. To keep it on the day it was taken, choose a setting that keeps the date, such as “Location Only” or “All but Date.”
What are the limits of the free version?
The free version processes up to 3 photos at a time and removes location data only. Premium (a one-time purchase) adds “All but Date,” “All Metadata,” and “Custom,” and removes ads.
How do I restore my purchase after changing devices or reinstalling?
While signed in with the same Apple Account you used to purchase, tap “Restore Purchase” in the App. Restoring is free of charge.
I deleted an original photo by mistake
Original photos deleted with the App move to Recently Deleted in the Photos app. You can recover them from Recently Deleted within 30 days.
Which devices are supported?
Compatible with iPhone running iOS 17 or later.
How are my photos and location data handled?
All photo processing happens on your device, and your photos and location data are never sent externally. For details, see the Privacy Policy.